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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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The sports department of any college or university will be prepared for dealing with economic uncertainties, it is one of the most critical challenges that the sports department may face at any time....

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The five associated behavior of ASD that have had moderate success when treated with pharmaceuticals are : • Hyperactivity/in attention: which includes hyperactivity, inattention, Impulsiveness and re...

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1 Ethical guidelines provide the counselor with a step-by-step method of counseling. 2 Humbleness of spirit

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Chapter 9 Phone Call

Chapter 9 Phone Call

Q Review the service call on the link below and write a half page summarizing what the service provider did well and what she should have done differently. Write your summary in a Word document and upload into Canvas. Bad Customer Service Rep (Links to an external site.)

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There had not been any greeting of the customer with a “Hello”/“Good Morning”. The first question asked by the customer service provider had been appropriate but had not been timed appropriately. This is because she had interrupted the customer before the customer could complete his statement. The second question had also been asked by not letting the customer complete his statement.